C DAHL IS NOT RESPONSIBLE FOR NATURAL WEAR.
HOW SHOULD I STORE MY JEWELRY?
We recommend storing your C Dahl pieces in the jewelry pouch or box they ship in. Store each piece individually to avoid scratching. The jewelry pouches are also great to use while traveling to protect your jewelry. Please avoid storing in direct sunlight as the sun may fade some gemstones. Store jewelry in a mild temperature room and avoid excessive heat or cold.
HOW DO I TAKE CARE OF MY JEWELRY?
Jewelry should always be last on and first off. We recommend removing jewelry while doing strenuous activities and also before bed. Please avoid contact with perfumes, lotions or hair products as they contain chemicals and oils that can increase the wear on your pieces. Do not use harsh chemicals, bleach, oil, or jewelry cleaners, this can affect the finishing. After each use, gently wipe off makeup and oils with a soft jewelry safe cloth and store in a jewelry box or pouch.Natural stones and pearls are delicate, please wear with care.
CAN I SHOWER OR SWIM WITH MY JEWELRY?
All jewelry from our 14K gold fill collection can get wet. 18K gold filled peaces can get wet as well but we do recommend removing prior to doing a skincare routine or anytime where there will be chemicals on the jewelry.
For any of our gold plated items we do not recommend wearing them while showering or swimming. We recommend keeping them in a cool dry place and remove before bathing.
WHY ARE SOME GOLD CHAINS DIFFERENT COLORS THAN OTHERS?
Gold plated jewelry may have a slightly different tone than 14K GF chains. Also each batch of chain may vary in color. We always try to match the chains bought together as closely as possible.
MY JEWELRY IS TURNING COLOR, WHY IS THIS HAPPENING?
Every person’s unique skin-oils react differently to certain metals and plating. We are not responsible for your skin's reaction to our products. Gold Plated jewelry will turn naturally over time, and there is no way to reverse this. Gold filled items can be cleaned and polished and will last a very long time if properly cared for. You can prolong the life of your C Dahl pieces by following our care recommendations.
WHAT SHOULD I USE TO CLEAN MY JEWELRY?
For best cleaning we recommend using warm water and detergent-free soap then polish and dry with a jewelry safe cloth to avoid scratching.