SHIPPING & POLICIES


➸  S H I P P I N G  ➸

FREE SHIPPING ON ORDERS OVER $75 (NO CODE REQUIRED)

• MOST OF OUR ITEMS ARRIVE IN A C.DAHL JEWELRY BOX, READY FOR GIFTING. IF YOU WOULD LIKE TO ADD SOMETHING SPECIAL SUCH AS A HANDWRITTEN NOTE OR GIFT WRAPPING PLEASE EMAIL US PRIOR TO PURCHASING. IF YOU ARE SENDING DIRECTLY TO THE RECIPIENT AS A GIFT, PLEASE MAKE SURE THE SHIPPING ADDRESS IS CORRECT.
• DUE TO ALL OF OUR JEWELRY BEING INDIVIDUALLY HANDMADE,  PROCESSING TIME ON ORDERS IS USUALLY 1-5 BUSINESS DAYS DEPENDING ON STOCK AND AMOUNT OF PRODUCTS ORDERED. (WE USUALLY SHIP ORDERS OUT IN A FEW BUSINESS DAYS UNLESS OTHERWISE SPECIFIED)

• AVERAGE DELIVERY TIME FOR STANDARD DOMESTIC ORDERS IS 3-7 BUSINESS DAYS, BUT COULD TAKE UP TO TWO WEEKS CLOSER TO HOLIDAYS.

• AVERAGE DELIVERY TIME FOR DOMESTIC PRIORITY IS 1-3 BUSINESS DAYS (PER USPS).

• PLEASE NOTE THAT ONCE YOUR PACKAGE IS DROPPED OFF AT THE POST OFFICE, WE DO NOT HAVE CONTROL OVER THE SHIPPING TIME. A TRACKING NUMBER AND SHIPPING NOTIFICATION WILL BE PROVIDED WITHIN 1 DAY POST DROP OFF.

• AVERAGE DELIVERY TIME FOR INTERNATIONAL ORDERS IS 10-15 BUSINESS DAYS, BUT COULD TAKE UP TO THREE WEEKS.
INTERNATIONAL SHIPPING DEPENDS COMPLETELY ON THE CUSTOMS OF THE COUNTRY WE ARE SHIPPING TO. OCCASIONALLY INTERNATIONAL PACKAGES CAN BE SUBSTANTIALLY DELAYED IN TRANSIT BY CUSTOMS OFFICIALS UP TO 45 DAYS. (THOUGH THIS IS UNLIKELY, IT MAY OCCUR)

• PLEASE NOTE THAT C. DAHL IS NOT RESPONSIBLE FOR ANY AND ALL APPLICABLE CUSTOMS, DUTY CHARGES, IMPORT FEES/TAXES VAT OR OTHER FEES ASSOCIATED WITH THE DELIVERY OF GOODS TO YOUR INTERNATIONAL ADDRESS.

All orders are shipped via United States Postal Service ('USPS')

Please visit http://www.usps.com for further information.
USPS Postal Holidays 2017 
• Monday, January 2 New Year’s Day (observed)
• Monday, January 16 Martin Luther King Jr. birthday
• Monday, February 20 Washington’s Birthday
• Monday, May 29 Memorial Day
• Tuesday, July 4 Independence Day
• Monday, September 4 Labor Day
• Monday, October 9 Columbus Day
• Friday, November 10 Veterans Day (observed)
• Thursday, November 23 Thanksgiving Day
• Monday, December 25 Christmas Day
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◆  P O L I C I E S   &   I N F O R M A T I O N ◆


• ALL ORDERS ARE SHIPPED MONDAY THROUGH FRIDAY. ORDERS RECEIVED ON FRIDAYS WILL BE SHIPPED THE FOLLOWING WEEK. 

• A TRACKING NUMBER WILL BE PROVIDED FOR ALL DOMESTIC ORDERS (WITHIN THE US ONLY). ORDERS CAN ONLY BE TRACKED VIA THIS TRACKING NUMBER. A TRACKING NUMBER WILL BE SENT WHEN THE ORDER IS SHIPPED OUT.

• CALIFORNIA ORDERS WILL HAVE SALES TAX ADDED TO THE ORDER TOTAL.

• ALL PRODUCTS ARE DESCRIBED AS ACCURATELY AS POSSIBLE.

• COLORS MAY VARY SLIGHTLY FROM WHAT YOU SEE ON YOUR SCREEN, DUE TO LIGHTING AND INDIVIDUAL SCREEN DISPLAY PROPERTIES.

• MOST ORDERS WILL COME PACKAGED IN A RIBBON WRAPPED C.DAHL BOX. IN EFFORT TO BE ECO-FRIENDLY, WE WILL TRY TO PACKAGE ORDERS OF 3 OR LESS ITEMS IN ONE SINGLE BOX UNLESS OTHERWISE REQUESTED. ANY SPECIAL REQUESTS FOR ADDITIONAL BOXES MAY BE SUBJECT TO ADDITIONAL CHARGES. PLEASE CONTACT US DIRECTLY PRIOR TO PURCHASING FOR QUOTATION AND ADJUSTMENT. [CAMI@SHOPCDAHL.COM]

• PLEASE NOTE, YOU ARE RESPONSIBLE FOR YOUR ORDER IF YOU ENTER THE WRONG SHIPPING ADDRESS.

• PLEASE NOTE, WE ARE NOT RESPONSIBLE FOR ITEMS THAT ARE LOST OR DAMAGED DURING SHIPPING TRANSIT. ONCE THE ORDER HAS SHIPPED, WE NO LONGER HAVE CONTROL OVER IT. 

PLEASE FEEL FREE TO CONTACT US IF YOU HAVE ANY OTHER QUESTIONS REGARDING YOUR ORDER. PLEASE HAVE THE ORDER NUMBER AND NAME OF THE PERSON WHO PURCHASED THE ITEM(S) ON HAND WHEN YOU DO.
[ CAMI@SHOPCDAHL.COM ] 
  

 

 

ATTENTION ALL CUSTOMERS : 

ALL SALES ARE FINAL -

ALL PRODUCTS ARE CAREFULLY INSPECTED FOR QUALITY AND FUNCTIONALITY PURPOSES PRIOR TO BEING SOLD. THERE ARE NO REFUNDS, EXCHANGES, OR RETURNS. ONCE THE ORDER HAS SHIPPED, THIS POLICY IS IN EFFECT FOR HYGIENIC REASONS. PLEASE READ THE ORDER DESCRIPTION CAREFULLY BEFORE BUYING. IF YOU ARE NOT HAPPY WITH YOUR PURCHASE OR IF THERE IS A PROBLEM WITH YOUR ORDER PLEASE CONTACT US IMMEDIATELY OR WITHIN 7 DAYS OF RECEIVING. WE MAY OFFER YOU CREDIT OR AN EXCHANGE DEPENDING ON THE SITUATION. WE APOLOGIZE FOR ANY INCONVENIENCES. THANK YOU.